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As the update cycle continued, what was once a trickle of issues became a flash flood.
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![malwarebyte lifetime malwarebyte lifetime](https://c1.neweggimages.com/ProductImageCompressAll1280/32-562-078-V01.jpg)
We forgot to account for the fact that most people don’t update right away. We didn’t think we needed to make any sort of official announcement. Of those who did reach out, most just needed help deactivating their license on old devices. When we tested the waters, few seemed to mind. The enforcement started in April and is not new with the recent Malwarebytes 3.8.3 release. When we started transitioning to a new account and subscription management system, we decided the time had come to start enforcing the original lifetime license terms. It got to a point where our leniency was simply untenable. We’ve continued to deal with rampant piracy and abuse of lifetime keys. Over time, these unauthorized resellers have become a growing issue. Unfortunately, unauthorized resellers found out about the loophole and starting taking advantage of it by advertising that lifetime licenses were valid for up to three computers. The idea was to give users some leeway and make it easier to transfer your license over when you got a new computer. However, you could actually use it on three PCs before any sort of limit was enforced. Legitimate lifetime licenses from Malwarebytes or our authorized resellers were always sold for use on one Windows PC. We haven’t stopped honoring lifetime licenses and we aren’t discontinuing support. The first thing you need to know is that there have been zero changes to the original terms of your lifetime license. In an effort to be more transparent and clear up confusion, we wanted to take some time to explain what’s going on. We should have done a better job letting you know this change was coming, and we understand why some of you are upset. In the past few days, there’s been some confusion around our lifetime licenses (those with no expiration date and only sold between 2008-2014) and our choice to start enforcing their original terms.